An Introduction to Document Management

Nearly every business, organisation, company, charity,are standalone document management systems
government department etc. rely on their documentsavailable as well as systems which tightly integrate
to store data and keep information readily available.into organisations' business accounting software and
Organisations can create hundreds of thousands,ERP systems. With tightly integrated document
even millions of documents every year, all of whichmanagement systems, directly from a company's
has to be filed, stored, indexed, accessible andbusiness accounting software/ERP system and with
protected. It is becoming an increasingly large andjust a few clicks of the mouse, business documents,
arduous task for many if not most companies.such as invoices and statements, are automatically
This paper trail mountain has also led to seriouscreated, delivered, archived and retrieved.
environmental concerns as well as cost concernsDocument management not only cuts paper, making
from storing and using all this paper. So with thegood environmental sense, it also makes good
advent of scanners, ocr and cheaper computerbusiness sense, forming a convincing proposition for
storage, it is only logical that organisations would lookany type of organisation. Some of the key benefits
to start storing this information electronically.include improved cash flow, cost and time savings
Document management software, or 'paperlessand enhanced customer service. The secure storage
office' technology, replaces paper-based processesof documents in an electronic archive also means that
with electronic procedures, eliminating the printing,invoices, statements and debtor's letters etc.
posting and manual filing of paper documents. There